Watch Service Representative & Repair Support Specialist Job at Swatch Group, Miami, FL

  • Swatch Group
  • Miami, FL

Job Description

Swatch Group (U.S.) is seeking a Customer Service Representative in the After Sales Service Department to handle in-coming calls and customer concerns about service and repair orders. This role serves as the first contact for customers and coordinates repair processing and status updates. The CSR will respond across channels, provide repair estimates, update SAP records, manage parts inventory, and collaborate with other departments to ensure a high level of customer satisfaction through timely #J-18808-Ljbffr Swatch Group

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