Job Description

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary: 

This role supports guests and employees through our in-resort Information Desks. Responsibilities include assisting with lost and found services, dry cleaning services, parking and locker inquiries and general resort inquiries. Team members in this role provide accurate information, deliver exceptional guest service, and help create a positive and seamless resort experience for all guests and staff.

Job Specifications:

• Starting Wage: $20.00/hr  
• Employment Type: Winter Seasonal 2026/2027  
• Shift Type: Part Time hours available [Full Time (4 days/week) and Part Time (3 days/week) availability]
• Minimum Age: At least 18 years of age  
• Housing Availability: No 

Job Responsibilities:

• Be knowledgeable on all information about the Resort, what we offer, where to find things, how to get there, programs, and services.
• Provide tailored recommendations on terrain, ski routes, and dining options based on each guest’s stated interests.
• Process and handle guest comments, complaints or requests in a timely and appropriate manner. 
• Coordinate with other departments to provide communication to guests during
• Assist Marketing and Events with special projects.
• Assist other departments in executing exceptional guest service.

Job Requirements:

• Ability to work  outdoors in all weather conditions for long periods of time.
• Proficient in Microsoft 360 Suite 
• Must be able to communicate fluently in English   
• Strong communication skills  
• Positive and enthusiastic attitude
• Knowledge of Park City Resort and local area preferred.
• Must be willing to work weekends/Holidays

The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  518083
Reference Date: 10/02/2026 
Job Code Function: Guest Services   

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