Job Description
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Employee discounts
About Us
Vivían Villalobos has been running clinical locations in Bergen, North Hudson Counties in NJ, and Rockland County in NY for over 30 years. She started her first practice fresh out of her graduate studies at New York University, and since has become a valued member of the Hispanic Community, as her practice has been a standard fixture in the North Hudson region for 3 decades. The organization has started expanding rapidly - we will be adding 2-3 new offices by the year’s end; it’ll be an exciting and dynamic time to join! Her professionalism has been lauded by professional and governmental organizations for its excellence in both quality of work and service.
About the Role
We are looking for a detail oriented and people-focused Front Office Associate to join our expanding team! You’ll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you!
What You’ll Do
- End-to-end frontdesk operations management
- Patient scheduling and management - ensuring all of our patients receive excellent, professional and friendly service from start to finish
- Insurance management - from applications to payment submissions
- Accounts receivables - ensure that our AR is managed in an organized and safe manner
- Accounts payables - work with our back office team to order essential dental supplies
- Work with our Office Manager on workflow optimizations
- Ad hoc duties that will crop up during expansion
Required Qualifications
- 1-2 years of frontdesk experience
- Fluent in English and Spanish
- Excellent communication skills
- Intermediate to expert knowledge in Microsoft Office Suite - primarily Word and Excel
- People-person - you love to work with people, and can manage even the most difficult situations with a level-head and a smile
- Self-starter - can work well independently
- Detail oriented and very organized, as you’ll be managing several workflows in tandem
- Team player
Preferred Qualifications
- Experience with EagleSoft
- Experience working in a clinical setting
Diversity Statement
We are committed to creating a diverse, inclusive and equitable community - within and outside of our practice! As such, the application and screening process will be without consideration of race, religion, gender, sexuality, color, creed, and all the other beautiful characteristics that make us all unique.
Job Tags
Work at office, Flexible hours