Certified Medical Interpreter/TranslatorMain Office - Wilkes Barre, PA 18702OverviewPosition Type Full TimeDescriptionThe Medical Interpreter & Translator facilitates accurate communication between Spanish-speaking patients and healthcare providers. This role provides interpretation during patient visits and phone calls, translates written materials, and supports patient understanding, confidentiality, and quality care.Key Responsibilities:Provide accurate, impartial, and complete interpretation between English-speaking providers and Spanish-speaking patients during appointments, examinations, and follow-up discussions.Interpret medical histories, symptoms, diagnoses, treatment recommendations, medication instructions, and patient educationUse appropriate medical terminology in both English and Spanish while preserving the meaning and intent of the original message.Translate approved patient education materials, appointment instructions, office communications, and other non-complex clinical documents between English and Spanish.Ensure translated materials are accurate, culturally appropriate, and understandable to the intended audience.Document interpreter services in the electronic health record, consistent with office policy.Help identify communication barriers that may affect patient access, understanding, or continuity of care.Interpret accurately and completely without adding, omitting, or changing information.Employee Benefits Include :FREE Health Care/Medical CoverageAffordable Dental, Vision & Supplementary InsurancesFREE Life Insurance & FREE Long Term DisabilitySafe Harbor 401k with Dollar-for-Dollar MatchingFREE Employee Assistance ProgramsYearly Annual Raises & Payday Flexibility - Control WHEN You Get PaidTuition Reimbursement - Advanced Degree & Development OpportunitiesStudent Loan Assistance Program ($150 per month on existing student loans)FREE Licensure, Supervision, Trainings, CEU/CME Reimbursement & Credentialing!FREE Subscription to the "Calm App"Employee Referral BonusesFlexible Holiday Time - Personal, Sick & Vacation Time Accrues at Day 1 of Employment!Additional Benefits: Phone Plan Discounts & Online Shopping DiscountsWorkplace Banking Program BenefitsFlexible Spending Accounts . . . . AND MANY MORE!!**CSC/RCC have been Voted and Certified as a " Great Place to Work " for 2025-2026!QualificationsHigh school diploma or equivalent requiredCertificate in medical translation requiredAt least 1 year of interpreter/translation experience in a medical setting, preferably in a community health or FQHC environmentExperience working with underserved and diverse patient populations strongly preferredProficiency with Electronic Health Record (EHR) systems; experience with eClinicalWorks, NextGen, SmartCare or similar systems is a plusStrong communication skills, both verbal and writtenProfessional, empathetic, and patient-centered approach to customer serviceAbility to manage multiple priorities in a fast-paced clinical environment
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